OpenAI research: ChatGPT use is expanding workers' job scope

New OpenAI research reports that ChatGPT users are taking on tasks outside their usual roles, suggesting the tool is reshaping job boundaries rather than only automating existing tasks. The findings are based on OpenAI's own usage data.

Why it matters: If AI is expanding what workers do rather than simply replacing tasks, that complicates simple job-loss narratives around AI adoption and points toward roles being redefined incrementally instead of eliminated outright. Worth reading with the caveat that this is self-reported research from a vendor with a stake in a growth-not-replacement story.