Survey: most enterprise 'AI agents' are still chatbots

A VentureBeat survey of 101 enterprises found agent orchestration consolidating onto model-provider platforms, with Anthropic's Claude used by 40%, Microsoft by 18%, and OpenAI by 13%. The report found most deployed "agents" are still chatbot wrappers rather than true multi-step orchestration, and real-time cost controls over token spending remain rare.

Why it matters: It highlights a gap between how enterprises talk about AI agents and how they're actually deployed.