Gartner: only 13% of companies see real returns from AI

A Gartner survey of 2,002 CIOs found only 13 percent get real business value from AI investments, while 51 percent expect AI to raise operating costs. Still, 75 percent of CEOs plan to keep increasing technology budgets.

Why it matters: The gap between spending intent and measured returns suggests budgets are running on conviction, which makes a pullback likely if results do not appear. Combined with reports of rival vendors offering steep discounts, cost-conscious buyers may gain leverage.